Privacy Policy
Last Updated: 17 August 2026
2’S Dental Laboratory respects your privacy and is committed to handling personal information responsibly and securely.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, contact us, download resources, submit a dental case, or upload digital dental files through our website.
By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when using our website or communicating with 2’S Dental Laboratory.
This may include your name, email address, phone number, dental practice or clinic name, professional contact details, restoration or product selections, case instructions, additional notes, STL files, digital dental files, and other information you choose to provide.
We do not currently process online payments through this website.
This may include your name, email address, phone number, dental practice or clinic name, professional contact details, restoration or product selections, case instructions, additional notes, STL files, digital dental files, and other information you choose to provide.
We do not currently process online payments through this website.
Dental Case and STL File Information
Our website allows dental professionals to submit digital dental cases and upload STL or related files for laboratory review and production.
Submitted information may include dentist or practice details, restoration requirements, case instructions, product or material preferences, STL files, and supporting notes.
Depending on the information provided by the dental professional, uploaded files or case notes may contain information relating to a patient.
Dental professionals should only provide information reasonably necessary for 2’S Dental Laboratory to complete the requested laboratory service and should avoid including unnecessary personally identifying patient information.
Where health or other sensitive information is provided, we will handle it only for legitimate laboratory, administrative, legal, or related purposes and in accordance with applicable privacy requirements.
Submitted information may include dentist or practice details, restoration requirements, case instructions, product or material preferences, STL files, and supporting notes.
Depending on the information provided by the dental professional, uploaded files or case notes may contain information relating to a patient.
Dental professionals should only provide information reasonably necessary for 2’S Dental Laboratory to complete the requested laboratory service and should avoid including unnecessary personally identifying patient information.
Where health or other sensitive information is provided, we will handle it only for legitimate laboratory, administrative, legal, or related purposes and in accordance with applicable privacy requirements.
How We Use Your Information
We may use the information we collect to receive and review dental laboratory cases, process digital files, produce requested restorations, communicate with dentists and dental practices, respond to enquiries, provide lab sheets and resources, confirm case requirements, maintain business records, improve our services and digital workflow, maintain website security, and meet applicable legal or regulatory obligations.
We will not use personal information for unrelated purposes unless permitted by law or appropriate consent has been obtained.
We will not use personal information for unrelated purposes unless permitted by law or appropriate consent has been obtained.
File Uploads and Email Delivery
When you submit a case or upload an STL file through our website, the information may be transmitted directly to the designated 2S Dental Laboratory email account or another system used to manage laboratory communications.
This allows our team to review and download submitted files without requiring dental professionals to send them separately by email.
Uploaded files may also be stored within our email, hosting, file-transfer, backup, or other technology systems used to operate our business.
We retain submitted files and related information only for as long as reasonably required for laboratory operations, record keeping, legal obligations, dispute resolution, or other legitimate business purposes.
This allows our team to review and download submitted files without requiring dental professionals to send them separately by email.
Uploaded files may also be stored within our email, hosting, file-transfer, backup, or other technology systems used to operate our business.
We retain submitted files and related information only for as long as reasonably required for laboratory operations, record keeping, legal obligations, dispute resolution, or other legitimate business purposes.
How We Share Information
We do not sell personal information.
Where reasonably necessary, information may be shared with trusted third parties that assist us in operating our website or providing our services. These may include website hosting providers, email service providers, IT support providers, secure file-transfer services, website developers, professional advisers, or regulatory authorities where required by law.
Where appropriate, we take reasonable steps to ensure service providers handle information securely and only for legitimate purposes.
Where reasonably necessary, information may be shared with trusted third parties that assist us in operating our website or providing our services. These may include website hosting providers, email service providers, IT support providers, secure file-transfer services, website developers, professional advisers, or regulatory authorities where required by law.
Where appropriate, we take reasonable steps to ensure service providers handle information securely and only for legitimate purposes.
Data Security
We do not sell personal information.
2’S Dental Laboratory takes reasonable administrative, technical, and organisational measures to protect personal information, dental case information, and uploaded files from loss, misuse, unauthorised access, disclosure, alteration, or interference.
We aim to use appropriate systems and processes to maintain the security of information provided through our website. However, no website, email service, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Dental professionals should take appropriate care when submitting confidential, sensitive, or patient-related information electronically.
Data Retention Where appropriate, we take reasonable steps to ensure service providers handle information securely and only for legitimate purposes.
2’S Dental Laboratory takes reasonable administrative, technical, and organisational measures to protect personal information, dental case information, and uploaded files from loss, misuse, unauthorised access, disclosure, alteration, or interference.
We aim to use appropriate systems and processes to maintain the security of information provided through our website. However, no website, email service, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Dental professionals should take appropriate care when submitting confidential, sensitive, or patient-related information electronically.
Data Retention Where appropriate, we take reasonable steps to ensure service providers handle information securely and only for legitimate purposes.
Data Retention
We retain personal information, dental case details, uploaded files, and related communications only for as long as reasonably necessary for the purposes for which they were collected.
Retention periods may depend on laboratory operations, customer service requirements, record keeping, legal or regulatory obligations, dispute management, and other legitimate business requirements.
When information is no longer reasonably required, we may securely delete, destroy, or de-identify it where appropriate.
Retention periods may depend on laboratory operations, customer service requirements, record keeping, legal or regulatory obligations, dispute management, and other legitimate business requirements.
When information is no longer reasonably required, we may securely delete, destroy, or de-identify it where appropriate.
Third-Party Websites and Services
Our website may contain links to third-party websites or use external technology services to support certain website functions.
2’S Dental Laboratory is not responsible for the privacy practices, security, or content of independently operated third-party websites or services.
We recommend reviewing the privacy policies of any third-party service before providing personal information directly to them.
2’S Dental Laboratory is not responsible for the privacy practices, security, or content of independently operated third-party websites or services.
We recommend reviewing the privacy policies of any third-party service before providing personal information directly to them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technologies, business practices, or applicable legal requirements.
When changes are made, the updated version will be published on this page and the “Last Updated” date will be revised accordingly.
We encourage users to review this Privacy Policy periodically to stay informed about how we handle personal information.
When changes are made, the updated version will be published on this page and the “Last Updated” date will be revised accordingly.
We encourage users to review this Privacy Policy periodically to stay informed about how we handle personal information.
Contact Us
If you have any questions, concerns, privacy requests, or complaints regarding this Privacy Policy or the way 2S Dental Laboratory handles personal information, please contact us.
2’S Dental Laboratory
Address: 31 O’Neile Crescent, NSW 2170, Australia
Phone: 0480 172 431
Email: 2sdentallab@gmail.com
2’S Dental Laboratory
Address: 31 O’Neile Crescent, NSW 2170, Australia
Phone: 0480 172 431
Email: 2sdentallab@gmail.com