Terms & Conditions
Last Updated: 9 August 2026
These Terms & Conditions govern your access to and use of our website, including our product information, downloadable resources, dental case submission forms, STL file upload functionality, contact forms, and other services made available through the website.
By accessing or using this website, downloading resources, or submitting information or files to 2’S Dental Laboratory, you agree to these Terms & Conditions.
By accessing or using this website, downloading resources, or submitting information or files to 2’S Dental Laboratory, you agree to these Terms & Conditions.
Website Use
This website is primarily designed for dentists, dental professionals, and dental practices. It allows users to view dental restorations, download laboratory resources, contact our team, and submit STL or other digital dental files.
The website does not currently provide online payment or checkout facilities.
The website does not currently provide online payment or checkout facilities.
Dental Laboratory Services
Information about our products, materials, restorations, and laboratory services is provided for general professional reference.
The suitability of any restoration may depend on the individual case, preparation, digital scan, material requirements, and instructions supplied by the treating dental professional.
Submitting a case through the website does not automatically mean the case has been accepted for production. Our team may review the information and request clarification where required.
The suitability of any restoration may depend on the individual case, preparation, digital scan, material requirements, and instructions supplied by the treating dental professional.
Submitting a case through the website does not automatically mean the case has been accepted for production. Our team may review the information and request clarification where required.
Case & STL File Submissions
Dental professionals are responsible for ensuring that submitted STL files, case instructions, restoration selections, shade information, and other details are complete and accurate.
If submitted information is incomplete, unclear, or unsuitable for production, 2’S Dental Laboratory may contact the dental practice before proceeding.
Files should be checked carefully before submission.
If submitted information is incomplete, unclear, or unsuitable for production, 2’S Dental Laboratory may contact the dental practice before proceeding.
Files should be checked carefully before submission.
Professional Responsibility
2’S Dental Laboratory provides laboratory services and does not replace the professional judgement of the treating dentist.
The dental professional remains responsible for diagnosis, treatment planning, tooth preparation, digital scans or impressions, material selection where applicable, fitting, adjustment, and determining whether a restoration is appropriate for the patient.
Information on this website should not be considered individual dental or medical advice.
The dental professional remains responsible for diagnosis, treatment planning, tooth preparation, digital scans or impressions, material selection where applicable, fitting, adjustment, and determining whether a restoration is appropriate for the patient.
Information on this website should not be considered individual dental or medical advice.
Patient Information & Privacy
Dental professionals should provide only the patient information reasonably necessary for laboratory production and communication.
The submitting dental practice is responsible for ensuring it has appropriate authority or consent to provide relevant patient information.
Personal information, case details, and uploaded files will be handled in accordance with our Privacy Policy and applicable privacy requirements.
The submitting dental practice is responsible for ensuring it has appropriate authority or consent to provide relevant patient information.
Personal information, case details, and uploaded files will be handled in accordance with our Privacy Policy and applicable privacy requirements.
Products, Pricing & Turnaround Times
We make reasonable efforts to keep product descriptions, images, material information, and laboratory details accurate. However, actual restorations may vary depending on shade, material, case requirements, and manufacturing processes.
Any turnaround times shown on the website or laboratory forms are estimates and may be affected by case complexity, workload, file quality, clarification requirements, public holidays, or delivery arrangements.
Pricing and payment arrangements are managed separately between 2’S Dental Laboratory and the relevant dental practice.
Any turnaround times shown on the website or laboratory forms are estimates and may be affected by case complexity, workload, file quality, clarification requirements, public holidays, or delivery arrangements.
Pricing and payment arrangements are managed separately between 2’S Dental Laboratory and the relevant dental practice.
Changes to Cases
If you need to change a submitted case, please contact us as soon as possible.
Whether changes can be made will depend on the stage of production. Changes requested after production has started may result in additional costs or revised completion times where applicable.
Whether changes can be made will depend on the stage of production. Changes requested after production has started may result in additional costs or revised completion times where applicable.
Website & File Availability
We aim to keep our website, file upload system, and downloadable resources available and functioning correctly.
However, uninterrupted access cannot be guaranteed. Website availability may occasionally be affected by maintenance, hosting issues, software updates, technical problems, or circumstances outside our reasonable control.
Users must not upload harmful files, malware, viruses, unlawful content, or material intended to interfere with website security or functionality.
However, uninterrupted access cannot be guaranteed. Website availability may occasionally be affected by maintenance, hosting issues, software updates, technical problems, or circumstances outside our reasonable control.
Users must not upload harmful files, malware, viruses, unlawful content, or material intended to interfere with website security or functionality.
Intellectual Property & Liability
Unless otherwise stated, website content including text, graphics, branding, product descriptions, layouts, and downloadable materials is owned by or licensed to 2’S Dental Laboratory.
Website content may be used for legitimate professional purposes but must not be copied, republished, modified, or commercially distributed without permission except where permitted by law.
To the extent permitted by law, 2’S Dental Laboratory is not responsible for losses resulting solely from incorrect information submitted by users, unsupported or corrupted files, temporary website interruptions, or reliance on general website information.
Nothing in these Terms & Conditions is intended to exclude rights that cannot legally be excluded under Australian law.
Website content may be used for legitimate professional purposes but must not be copied, republished, modified, or commercially distributed without permission except where permitted by law.
To the extent permitted by law, 2’S Dental Laboratory is not responsible for losses resulting solely from incorrect information submitted by users, unsupported or corrupted files, temporary website interruptions, or reliance on general website information.
Nothing in these Terms & Conditions is intended to exclude rights that cannot legally be excluded under Australian law.
Changes, Governing Law & Contact
We may update these Terms & Conditions from time to time to reflect changes to our website, services, technology, or legal requirements. Updated terms will be published on this page with a revised “Last Updated” date.
These Terms & Conditions are governed by the applicable laws of New South Wales, Australia.
For questions regarding these Terms & Conditions or our laboratory services, please contact:
2’S Dental Laboratory
Address: 31 O’Neile Crescent, NSW 2170, Australia
Phone: 0480 172 431
Email: 2sdentallab@gmail.com
These Terms & Conditions are governed by the applicable laws of New South Wales, Australia.
For questions regarding these Terms & Conditions or our laboratory services, please contact:
2’S Dental Laboratory
Address: 31 O’Neile Crescent, NSW 2170, Australia
Phone: 0480 172 431
Email: 2sdentallab@gmail.com